We’ve recently carried out some consumer research with people who regularly order from takeaways to understand who eats takeaway foods, what foods are regularly eaten and why. We also measured the demand for healthier options. In the first phase of research, we spoke with over 250 residents who live in Bradford district through an online survey and conducted focus groups.
These are some of the insights we have so far from the people we spoke to:
Having an informed choice was important to customers. They told us although they might not always choose a healthy option they would like to have the option so they can if they would like to. Customers also wanted healthy options to be clearly labelled on takeaway menus.
The knowledge we have gained so far has now been fed into a second phase of consumer research which will involve using a range of methods to further increase our understanding, such as taste testing and trialling new ideas in takeaways.