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Accessibility Statement

This website is run by Bradford Council. 6B Digital has been commissioned by Bradford Council to provide the Living Well website’s software / hardware, software licensing, support and maintenance. The website content maintenance and quality assurance is carried out by the Living Well team.

Using this website

For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • Some of our online forms are difficult to navigate using just a keyboard
  • You can’t skip to the main content when using a screen reader
  • Some dropdowns don’t open when tabbing over

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email hello@mylivingwell.co.uk

We’ll consider your request and get back to you in five days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, email info@6bdigital.

Browsealoud (now ‘Reachdeck’)

In order to make our website as accessible as possible we have added Browsealoud (now known as Reachdeck) to our website to make our content more accessible for users requiring reading and translation support.

To launch Browsealoud/Reachdeck you need to click on the  “Language and Accessibility” toolbar at the bottom of the left hand side of any page on the Livig=ng Well Offer website, where you activate Browsealoud/Reachdeck to start using it.

A full list of features that Browsealoud/Reachdeck aids with can be found below:

  • Text-to-speech
  • Translation into multiple spoken languages
  • Picture dictionary definition
  • Text magnification
  • Simplify the page

Once you have finished using Browsealoud/Reachdeckyou can click the X in the top right hand corner.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Technical information about this website’s accessibility

Bradford Council and 6B Digital are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Issues with technology

  • No ‘skip to main content’ option on any pages.
  • Some dropdowns don’t open when tabbing over.

Issues with text

  • Some link text doesn’t make sense when read on its own (for example, ‘click here’ or ‘here’).

Issues with inputs

  • Some inputs, such as the ones on the contact page, don’t receive obvious styling when tabbed over/active.

How we tested this website

This website was last tested on 04/09/23 The test was carried out by 6B Digital

Key pages were selected for testing: 

  • Home
  • About us
  • News
  • Events
  • Contact

What we’re doing to improve accessibility

We will carry out regular testing and make improvements as needed.

This statement was prepared on 17/11/23